Overall Denial Rate Trends: Where Things Stand in 2026

The medical billing denial rate — the percentage of submitted claims that payers reject on first submission — has climbed steadily for the past four years. In 2026, the industry average sits at 10–15% of all claims submitted, up from 9–12% in 2022 and roughly double the 5–7% rates that well-performing practices achieved a decade ago.

Several forces are driving the increase:

⚠ The 5% Benchmark

A denial rate below 5% is the MGMA benchmark for high-performing practices. Rates above 10% typically indicate systematic billing workflow problems — not just individual claim errors. If your practice is above 10%, you're losing substantial recoverable revenue every month.

The financial stakes are significant. At a 10% denial rate on $1M in annual billings, a practice loses $100,000 in initial payments — and with an 89% non-appeal rate, most of that revenue is permanently forfeited. This data guide breaks down exactly where those denials come from, which payers are responsible, and what the recovery landscape looks like.

Claim Denial Rates by Payer in 2026

Denial rates vary dramatically by payer. The range runs from roughly 4% for well-managed Medicare Fee-for-Service billing to over 25% for some Medicaid managed care programs. Understanding your payer mix is the first step to benchmarking your own denial rate against the right baseline.

UnitedHealthcare
12–18%
Highest major commercial denial rate. Aggressive PA requirements and medical necessity criteria. 65-day appeal window — the industry's shortest.
Aetna
8–12%
Medical necessity denials are common. Strong peer-to-peer program — clinical appeals resolve faster here than most commercial payers.
Anthem / BCBS
7–11%
Rates vary significantly by BCBS plan and state. Federal Employee Program (FEP) plans typically post lower denial rates than commercial plans.
Cigna
7–10%
Preferred peer-to-peer for medical necessity disputes. P2P often resolves on the same call — most efficient clinical appeal path of major commercial payers.
Medicare FFS
4–7%
Lowest major payer denial rate. Clear LCD/NCD coverage criteria. 5-level appeals process gives more opportunities to recover denied revenue.
Medicare Advantage
9–15%
2–3× higher denial rate than traditional Medicare FFS despite same patient population. PA requirements are the primary driver. CMS oversight increasing.
Medicaid FFS
8–14%
Eligibility denials dominate (CO-15, CO-22). Real-time eligibility verification at time of service reduces these significantly.
Medicaid Managed Care
15–25%
Highest denial rates of any payer category. PA requirements, network restrictions, and eligibility mismatches all contribute. Plan-to-plan variation is extreme.
📊 Know Your Payer Mix

Your overall denial rate is a weighted average of all your payers. A practice with 60% Medicaid managed care will naturally run higher denial rates than one with 60% traditional Medicare — and should benchmark against different targets. The more relevant question: how does your denial rate compare to peers with the same payer mix?

Most Common Denial Codes and Their Frequency in 2026

The top five denial codes account for roughly 50–60% of all claim denials industry-wide. Every billing team should know these codes, their relative frequency, and their appeal success rates. See the full CARC denial code reference for detailed breakdowns of every code.

CARC Code Denial Reason Share of All Denials Appeal Win Rate Trend
CO-16 Missing or incomplete information — required field blank, incorrect, or unreadable 15–20% 70–75% ↑ Rising
CO-18 Duplicate claim — payer already has this claim on file 10–12% 90%+ → Stable
CO-11 Diagnosis inconsistent with procedure — ICD-10 doesn't support the CPT code billed 8–10% 65–70% ↑ Rising
CO-4 Missing or invalid modifier — required CPT modifier not included 6–8% 75–80% → Stable
CO-9 No prior authorization — service required PA that was not obtained 4–5% 65–75% ↑↑ Rapidly rising
CO-45 Charges exceed fee schedule / contracted rate 4–6% 5–15% → Stable
PR-1 Deductible amount — patient responsibility before insurance pays 3–5% N/A (patient balance) ↑ Rising with HDHPs
CO-96 Non-covered charge — service not covered under patient's plan 3–4% 5–25% → Stable
CO-22 Coordination of benefits — another payer is primary 2–3% 60–70% → Stable
CO-15 Wrong patient information — incorrect member ID, DOB, or name 2–3% 75–85% → Stable
⚠ Prioritize by Appeal Win Rate, Not Volume

CO-16 and CO-18 are high-volume and high win rate — prioritize these. CO-45 and CO-96 are contractual adjustments with very low win rates — don't waste time appealing them. CO-9 (missing prior auth) is rising fast due to PA expansion and has a strong appeal success rate when the auth was obtained but not linked correctly.

The Rising Prior Authorization Problem

CO-9 (missing prior authorization) deserves special attention in 2026. The American Medical Association's annual survey reports that physicians spend an average of 14 hours per week per physician on PA-related work — up from 10 hours in 2022. CMS has mandated PA response time improvements for Medicare Advantage plans effective 2025, but commercial PA requirements continue to expand.

The key distinction: many CO-9 denials are not because the practice forgot to get authorization — they're because the authorization wasn't properly linked to the claim, or the service was rendered under a slightly different code than what was authorized. These are highly appealable. See the denial code reference for CO-9 specific appeal guidance.

Financial Impact by Practice Size

The dollar impact of denials scales with practice revenue, but the percentage of recoverable revenue held constant at roughly 68% (the industry average appeal overturn rate net of non-appealable codes). Below are models using conservative 10% denial rates — practices above 10% should adjust upward proportionally.

Solo Practice
$42,500
Average annual denied revenue at 10% denial rate
Annual billings$425,000
Denied at 10%$42,500
Recoverable (68%)~$28,900
Typically appealed$4,675 (11%)
Revenue permanently lost~$24,200
5-Provider Group
$212,500
Average annual denied revenue at 10% denial rate
Annual billings$2,125,000
Denied at 10%$212,500
Recoverable (68%)~$144,500
Typically appealed$23,400 (11%)
Revenue permanently lost~$121,100
10+ Provider Group
$500,000+
Average annual denied revenue at 10% denial rate
Annual billings$5M+
Denied at 10%$500,000+
Recoverable (68%)~$340,000+
Typically appealed$55,000 (11%)
Revenue permanently lost~$285,000+

The pattern is stark: practices are systematically forfeiting roughly 85–90% of their recoverable denied revenue because claims go unappealed. The barrier is rarely willingness to appeal — it's bandwidth, prioritization, and lack of visibility into which denials are worth working.

✓ The Recovery Opportunity

For a 5-provider practice running a 10% denial rate, a systematic appeal program targeting the top five high-win-rate codes could realistically recover $80,000–$120,000 annually — revenue that currently goes permanently forfeited. That's equivalent to the billing cost for 1–2 additional providers' revenue cycles.

Appeal Success Rates by Denial Type

The 60% overall appeal overturn rate is one of the most important numbers in medical billing. It means the majority of denials that get properly appealed are reversed in the provider's favor. But that 60% is an average across all codes — actual success rates vary dramatically by denial type.

CO-18 Duplicate Claim 90%+
Highest success rate. Usually resolved by providing proof the claim is not a duplicate — different date of service, different service rendered, or documentation that the original claim was never paid. Corrected claim resubmission is often faster than formal appeal.
CO-15 Wrong Patient Info 75–85%
Corrected resubmission with accurate member ID, DOB, or name resolves most CO-15 denials. Keep intake form copies — you'll need to prove what information the patient provided.
CO-4 Missing Modifier 75–80%
Corrected claim with the appropriate modifier added resolves this cleanly. The key is identifying which modifier the payer requires for that specific CPT code. Modifier requirements vary by payer — check the payer's billing guidelines.
CO-16 Missing Information 70–75%
Check the Remittance Advice Remark Code (RARC) — it specifies the exact field missing. Common culprits: referring provider NPI, rendering provider taxonomy code, service facility NPI. Correct and resubmit with the corrected field clearly identified in the cover letter.
CO-9 No Prior Authorization 65–75%
High success rate when auth was obtained but not properly linked. Lower when auth genuinely wasn't obtained — in those cases, retrospective authorization requests have moderate success for emergent or medically urgent services. Document medical necessity clearly.
CO-11 Diagnosis/Procedure Mismatch 65–70%
Either the ICD-10 code needs to be updated to support the procedure, or the chart notes need to demonstrate clinical linkage. If the diagnosis is correct but the payer's LCD doesn't support it — cite clinical guidelines from the relevant medical society in the appeal.
CO-22 Coordination of Benefits 60–70%
Requires identifying the correct primary payer, obtaining their EOB, and resubmitting to the secondary. Success rate is high once the COB order is correctly established — the work is administrative, not clinical.
CO-45 Exceeds Fee Schedule 5–15%
Contractual adjustment — payer is paying per contracted rate, which is their right. Low appeal success rate. Only actionable if the billed procedure was incorrectly coded or if you believe the contracted rate was applied incorrectly.
CO-96 Non-Covered Service 5–25%
Coverage denial — the plan simply doesn't cover this service. Appeals work when you can demonstrate the service falls under a different covered benefit category, or when medical necessity overrides a blanket exclusion. Most CO-96 denials are final.
✓ Focus Your Appeal Effort Here

The five codes with 65%+ win rates — CO-18, CO-15, CO-4, CO-16, and CO-9 — are where appeal ROI is highest. For a typical practice, these five codes represent 40–50% of all denials and the majority of recoverable revenue. Working these systematically before touching lower-win-rate codes is the right prioritization. For step-by-step guidance on each, see the complete appeal guide.

See How Much Your Practice Is Losing

The statistics above are industry averages. What matters is how your practice compares to benchmarks — and specifically, which of your current denied claims represent recoverable revenue.

A denial audit breaks down your denied claims by CARC code, flags which are approaching their appeal deadline, and calculates your estimated recoverable revenue. It takes 60 seconds if you have a denied claims export from your practice management system.

Your practice management system can export denied claims as a CSV with claim ID, CARC code, payer name, amount, and denial date. That's all you need to see exactly where your practice stands against the benchmarks in this guide.

✓ Free Denial Audit Tool

Upload your denied claims CSV at the Denial Audit Tool and get your practice's denial breakdown in 60 seconds — recoverable revenue by CARC code, claims approaching deadlines, and benchmark comparison. No account required, data is never stored.

The gap between a 10% denial rate and a 5% denial rate represents tens of thousands of dollars in annual revenue for the average practice — and the 89% non-appeal statistic means most of it is being left on the table permanently. The data in this guide shows where the opportunity is. Acting on it requires visibility into your specific claims.